Civility in the workplace

Civility and respect between colleagues are essential in maintaining a healthy work environment. They reduce conflicts, help prevent harassment and contribute to everyone’s happiness in the workplace.

Target audience

Employers and employees involved in all sectors.

Topics covered

• Introduction
• What is incivility?
• Examples of uncivil behaviour
• Consequences of incivility
• Intervention: the importance of acting quickly
• Conclusion

Instructional objectives

• Distinguish between civility and incivility
• Identify the ways in which uncivil behaviour can manifest itself
• Learn the consequences of incivility
• Know everyone’s responsibilities
• Understand how civility and respect help maintain a healthy work
  environment